FREQUENTLY ASKED QUESTIONS
Please visit our sizing chart page to find the general measurements for our FOH Clothing shirts. Please note that t-shirt sizes may vary slightly from vendor to vendor. If in doubt between two sizes, it’s usually best to order the larger size.
HOW DO I KNOW IF AN ITEM IS IN STOCK?
If you can add the product to your cart it is in stock and ready to ship.
CAN I GET A CATALOG?
FOH Clothing is a green company and to help our environment will not be producing a physical catalog. We apologize for any inconvenience, but hope you’ll use our navigation or search tool to browse our wide variety of products.
CAN I CANCEL MY ORDER?
Once an order is placed we are unable to make changes to or cancel your order.
DO YOU SELL WHOLESALE?
All personalized special order shirts over 100 will qualify for wholesale pricing.
IF I PLACE MY ORDER TODAY, WHEN WILL I RECEIVE IT?
Estimated delivery dates are listed with the shipping options in the shopping cart.
DO YOU SHIP INTERNATIONALLY?
DO YOU SHIP TO MILITARY ADDRESSES?
Yes. All orders will be shipped through the US Post Office. Delivery times will vary based on the final military destination.
HOW MUCH IS SHIPPING?
Our shipping prices start as low as $6.00. To determine your exact shipping costs find the product(s) that you wish to purchase and add the product(s) to the cart. Select your State from the drop down menu and enter your Zip Code. For International orders select your Country, otherwise, United States will already be selected. Click Calculate Shipping.
Shipping cost is based on location as well as product weight. Based on those two factors, the available shipping methods will display in the drop down menu. Since shipping cost is based partially on weight, the shipping cost will increase if you add more items to your cart.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept: Visa, MasterCard, Discover Card, American Express. You may also use check cards or ATM cards, as long as they are connected with one of the major credit card companies listed above. Purchase Orders are excepted for wholesale orders only.
DO YOU ACCEPT PURCHASE ORDERS?
Yes, wholesale orders for Schools, Non-Profit organizations or businesses in the United States may scan and email purchase orders to firstname.lastname@example.org.
You may also fax in purchase orders with the information below to 908-275-8085.
To place an order with a P.O., start by adding all products to the shopping cart. Enter the shipping state and ZIP code, and click CALCULATE SHIPPING.
After selecting a shipping option, click the “Check Out Now” button and enter ALL billing and shipping information. Email this page along with the Purchase Order to email@example.com or fax a copy to 908-275-8085.
After faxing your order, call Customer Service at 908-428-8777 to confirm your fax was received.
HOW DO I WASH MY T-SHIRT?
FOH Clothing shirts should be washed inside out in cold water with like colors. Tumble dry on low to medium heat.
I GOT A CREDIT CARE OR ADDRESS ERROR MESSAGE WHEN I TRIED TO SUBMIT MY ORDER. WHAT DO I DO?
Contact our Customer Service Department at 908-428-8777 to help you through the process.
DO YOU HAVE A SECURITY GUARANTEE?
We take your security seriously and will use every precaution necessary to ensure that your shopping experience is safe and exciting! We use the best technology available to keep your private information and credit card information as secure as possible. Also, we do not sell any information to third parties.
HOW IS MY PRIVACY PROTECTED?
We value your business, and your trust. Therefore, we will not sell, rent, nor give away any e-mail address to other businesses. The reason we request your e-mail address is so we will be able to send you information regarding your order, (order confirmation, shipping and tracking information).